SpectroLamps Warranty

Find Us On...
spectrolamps_website001025.jpg spectrolamps_website001024.jpg spectrolamps_website001023.jpg
Hollow Cathode Lamps
SpectroLamps Hollow Cathode Lamps are guaranteed for a period of one year from date of dispatch and or for most elements 5000 mA hours usage, whichever comes first.
Elements Sb, As, Be, Bi, Cd, Ga, Au, Ir, Pb, Li, Hg, P, Se, Sm, Tl carry a 1 year / 3000 mAhour warranty.
Lamps will be replaced provided that SpectroLamps or distributor are satisfied the lamp has failed under normal operation conditions.

            • Lamp has not been operated at a high current
            • Lamp has not been subjected to accidental or transit damage
            • Lamp returned freight paid
            • Operating conditions and details of instrument are supplied with warranty claim
            • Lamp has not been modified or changed in any way

When a replacement lamp claim has been approved, validity of guarantee will date from dispatch date of original lamp.
Deuterium Lamps
SpectroLamps Deuterium Lamps are guaranteed to emit spectra over the spectral range of 200 - 370nm for a period of one year from date of dispatch or 1000 hours, whichever comes first.
A replacement lamp will be provided subject to lamp has failed under normal operating conditions.
 
           • Lamp has not been subjected to accidental or transit damage
           • Lamp is returned freight paid
           • Operating conditions and details of instrument are supplied with warranty claim
           • Lamp has not been modified or altered in any way

When replacement lamp claim has been approved, validity of guarantee will date from dispatch date of original lamp.
*Typical life of SpectroLamps D2 Lamps is 2000 hours

Typical life is defined as the number of hours for which the lamp runs before its intensity falls to 50 percent of original value of 250nm
Spectral Lamps
SpectroLamps Spectral Lamps are guaranteed to emit spectra for a period of 6 months from date of dispatch or 100 hours, whichever comes first.
A replacement lamp will be provided subject to lamp has failed under normal operating conditions.
 
          • Lamp has not been subjected to accidental or transit damage
          • Lamp is returned freight paid
          • Operating conditions and details of instrument are supplied with warranty claim
          • Lamp has not been modified or altered in any way

When replacement lamp claim has been approved, validity of guarantee will date from dispatch date of original lamp.
Xenon Lamps
SpectroLamps Xenon Lamps are guaranteed to emit spectra for a period of 6 months from date of dispatch or 600- 800 hours, whichever comes first.
A replacement lamp will be provided subject to lamp has failed under normal operating conditions.

          • Lamp has not been subjected to accidental or transit damage
          • Lamp is returned freight paid
          • Operating conditions and details of instrument are supplied with warranty claim
          • Lamp has not been modified or altered in any way

When replacement lamp claim has been approved, validity of guarantee will date from dispatch date of original lamp.
International Buyers: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country's custom office to determine what these costs will be prior to buying. We include with all international packages copies of commercial invoice with description of purchase. Customs forms will reflect actual price.

We strongly recommend buyers take out transit insurance where available, SpectroLamps will NOT be held liable for any transit damages to goods, accidental breakage or lost items. Warranty of products does not cover any damages caused to purchased items or liability for and possible damages caused to equipment or products installed to. Where any warranty claims may be made purchased item MUST be returned with completed warranty details for any such claim. Cost of return of warranty claim is the buyer’s responsibility, where claim has found to be valid, warranty will apply to the value of replacement item at time of purchase of original purchase and validation replacement on pro rata basis.
International Buyers Note
PRODUCTS
Science - Cinema - Stage
Tungsten Halogen Lamp
Deuterium Lamp
Spectral Lamp
Xenon Lamp
Power Supply & Accessories
Warranty
Hollow Cathode Lamp
Price List
PAYMENT HANDLING FEE
 
International payment handling fee of $20 AUD additional will be charged on all foreign bank transfers.
Credit Card and PayPal handling fee of 2.5% additional to total invoice will be charged.
Australian buyers note all prices are subject to 10% GST added to quoted prices.